Refund Policy

At Chit Codes Technologies LLP, we value customer satisfaction and offer a transparent refund policy for our services and products.

Last updated: August, 2025

Refund Eligibility

Timeframe

Refund requests must be made within 7 days of the purchase or project commencement.

Eligible Reasons

Refunds are only applicable if: The service was not delivered as per the agreed terms. A technical issue occurred that could not be resolved.

Non-Refundable Services

Custom Software Development

Custom software development services once the project has commenced.

Consultation Services

Consultation services already rendered.

Third-Party Software/Licenses

Third-party software/licenses purchased on your behalf.

Refund Process

Contact Us

Users must submit a refund request via email at care@chitcodes.com with relevant order details.

Assessment Period

Refund requests will be assessed within 15 working days of submission.

Refund Approval

Once approved, refunds will be processed within 15 working days through the original payment method.

Chargebacks

Communication

Chargebacks without prior communication will lead to account suspension and may be disputed legally.

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